FAQ’s
CustomEssayPlus.com
Who has ownership of the completed professional writing project?
Once purchased, the buyer takes complete ownership of the work. We guarantee that our output is always fresh, original, and unpublished, crafted to meet the unique requirements of every project we undertake.
How confidential is the work that you do?
Our writers sign legally- binding confidentiality agreements that clearly stipulate that ownership of the work that they do transfers to the purchaser once the work has been completed and turned over to the customer.
Does it matter what country I live in when ordering?
We appreciate that quality writing work knows no geographical boundaries, and is appreciated anywhere in the world. We appreciate work coming from different customers in different parts of the world. Our writing outputs are neither time nor venue constrained.
Can I request copies of the sources you use in my essay?
Yes you can. Reference citations are available upon request depending on the type of paper that you require. Research work automatically contains citations/notes and reference lists.
What are the qualifications of your writers?
Our writers possess baccalaureate, masters, and doctorate degrees. Our writers are subject matter experts whose writing talents and deep experience are backed up by expertise in content and form in the different writing services that we offer.
How long does it take to finish my essay?
We rely upon the deadline imposed by our customers. What you say we follow. We can finish a paper as fast as 3 hours.
How do you process an order?
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You place the Order on our website;
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Our Research Writer works on your project;
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Our Editor proofreads, edits, and scans your paper for plagiarism; and
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We send your paper to your email on or before your deadline.
What if I have specific sources for my project?
Specific sources can be sent thru email or fax. Please find our toll-free fax number at our home page. Please indicate the Order number when sending your sources through fax.
What if I don’t like the paper?
We take pride in our 100% client satisfaction guarantee service. If you feel that some important points were missed out or improperly written, you can request for a revision and we will revise it for FREE.
How can I track my order?
Upon placing an order, you will be provided with a unique ‘order number’ for your purchase. You can use the Order Number to track the status of your order, to avail of our FREE revision services, and for efficient customer support.
How can I contact you for urgent concerns regarding my paper?
Customer service is very important to us, thus our Customer Care Center is available for you 24 hours a day, 7 days a week. You can contact us thru e-mail, Live Online Chat, or thru our Hotline number: 1-866-201-4593.
What guarantees do I have of you meeting my deadline on time?
Part of our contract with our clients is the assurance of a money-back guarantee on missed deadlines.
